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Helpful Resources

If you ever have a question about a home project or problem, feel free to contact the Club. Knowledgeable staff are standing by to provide assistance between 8:30 am - 5:30 pm, Monday through Friday, not including holidays.

In addition, see the reference resources included below.

The earthquake threat — and what you can do to prepare

In a recent New Yorker article, Washington state's director of the Federal Emergency Management Agency says, "Our operating assumption is that everything west of Interstate 5 will be toast," if an earthquake with a magnitude higher than 8.7 erupts along the Cascadia subduction zone.

Photos of a modest-home makeover

New to the area, energetic retirees Stanley and Doreen hired a HOC-authorized general contractor to completely transform a quaint little house in Seward Park.

How to Check Your Home for Dry Rot -- and Fix It (as seen in the At Home newsletter)

Typically hidden beneath flooring, inside walls and under roofing, dry rot is an insidious, aggressive fungus that can cause parts of the structural framing in your home to become soft. Learn how to find and fix it.

Give Your Bricks the Attention They Deserve (as seen in the At Home newsletter)

Years of exposure to the elements can take a toll on any building material -- even bricks, which are among the most durable. Learn how to spot masonry problems before they lead to serious structural damage.

New Reasons to Replace Your Old Windows (as seen in the At Home Newsletter)

If the windows in your house utilize just a single pane of glass, or were installed before 1990, there are some things you need to know.

Solutions for Homeowners with Rain Gutter Problems (as seen in the At Home newsletter)

Most homeowners don't give their rain gutters much thought ... until they're clogged, sagging or leaking. Failing gutters can quickly lead to serious problems for other parts of your house (basement flooding, foundation erosion, roof leaks, etc), so it's important to inspect for gutter damage on a regular basis during the rainy season.

Choosing Between a Contractor and a Handyman (as seen in the At Home newsletter)

There are a variety of reasons why members request the services of a HOC-authorized handyman. However, Club staff often find that a specialty contractor is the better option for many of these situations. Learn how to determine which of these service providers would be best for your project.

Seasonal Checklist (as seen in the At Home newsletter)

You can often save money and receive a higher level of customer service when you take care of key home-maintenance tasks at certain times of the year.

The Homeowners Toolkit

Even if you do rely on outside contractors for all of your home-improvement and maintenance tasks, it's always a good idea to have these tools on hand.

Know Your Home

Gaining a better understanding about the inner-workings of your home will not only bring peace-of-mind, it will make you a more knowledgeable consumer. The diagrams included below provide an overview of how these systems serve your home.

In Case of an Emergency

Here are some simple steps you can take to prepare for the next big disaster — and some tips on how to respond when the power goes out, the toilet overflows, the garage door won't open and more. (Remember: You can always call on the Club for emergency assistance, 24 hours a day.)

Do You Really Need a General Contractor?

While it's not unreasonable to think that a homeowner could act as their own general contractor (and save on the expense), it's a difficult role that requires real skill, expert knowledge and lots of time on-site.

Members – Beware of Phishing Scams

A phishing scam is a fraud where someone attempts to impersonate an individual, an organization, or a business. These are usually done to collect personal or financial information from you, to fraudulently collect money from you, or to fraudulently access your accounts.

If you suspect a call is a phishing scam, please ask the caller for a phone number or a website. If they refuse, hang up. Please remember that we do not cold call our members to solicit projects. Please report these calls to us and to the FTC.

Note: Many of the above documents are PDF files, which are easily read on most any computer. However, if you aren't able to view them, you'll find free PDF-reader resources available at any of the following: Adobe Reader  •  Foxit Reader  •  Sumatra PDF  •  PDF-XChange Viewer  •  Nitro PDF Reader  •  Google Docs  •  Google Chrome  •  Wikipedia - List of PDF software.